PDCA reffers to Plan, Do, Check, Act. PDCA is an iterative problem solving approach that is usually used in process improvement activities, ITIL v3 service lifecycle is build based on PDCA approach.
For more information about PDCA, please visit the link below
http://en.wikipedia.org/wiki/PDCA
Interview Tip - Don't Give Up, Just Get Improved
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Once you finish an interview, you will be waiting for a phone call from the
interviewee company. Here is my advice, don't give us, there are million
reason...
17 years ago

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